So cloud providers who take a piece of open source software, install it, upgrade it, and generally maintain its operation in order to provide a service to their

So cloud providers who take a piece of open source software, install it, upgrade it, and generally maintain its operation in order to provide a service to their customers, billing the service, are now the bad guys? Sounds like somebody needs to re-evaluate their business model to me, and it's not the cloud providers. This attempt to have the cake and eat it too is dumb.