I've personally found emailing companies directly to be effective. Basically stating that I attempted to contact them, I was bounced around and put on hold and

I've personally found emailing companies directly to be effective. Basically stating that I attempted to contact them, I was bounced around and put on hold and gave up. I've literally used the phrase "give me a holler" at my phone number and received calls back the next morning. If they want to get their money they can reach out to me. I just won't pay any part of the bill until the issue is resolved. And I am definitely not going to waste my time on hold.