4 ms·
This is probably how it is across the EU. Why antagonize your customers unnecessarily by forcing them to jump through hoops when your product fails in less than
by jplayer01 8y ago
This is probably how it is across the EU. Why antagonize your customers unnecessarily by forcing them to jump through hoops when your product fails in less than 2 years? That just leads to bad PR and reduced customer satisfaction and thus lower trust and sales.
They benefit in the perceived sense of reliability of a 2 year warranty. Why buy a product if it's going to fail in 6 months and you can't get it replaced, when the competitor is more likely to treat you fairly.