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I don't know why they don't just charge a set monthly amount for each user (up to a threshold). Say $1. So if you have 20 users you pay $20/month. That would al
by alextgordon 16y ago
I don't know why they don't just charge a set monthly amount for each user (up to a threshold). Say $1. So if you have 20 users you pay $20/month. That would allow them to keep their existing customers, cover their costs and provide a path for people to work up to $99/month.
Also, they shouldn't have doubled their fees for existing paying customers.
- 3pt14159 16y agoI empathize with you're sentiments, but I ran a split test for a SaaS based business and it turns out "packages" convert better, at least for their target market (law firms). It would be nice if everything was just a continuous curve, but people are more sold on "plans".
- alextgordon 16y agoHmm. I can understand that. But I don't think it applies here, since the distinct plans would still be there for customers with more than 500 users. The per user $x pricing would only change things for customers with less than 100/x users, which let's face it, they're not going to be making any money off now.