You can predict the response based on a similar move made by Zendesk back in May (http://techcrunch.com/2010/05/18/zendesk-pricing/ http://techcrunch.com/2010/0

You can predict the response based on a similar move made by Zendesk back in May (http://techcrunch.com/2010/05/18/zendesk-pricing/ http://techcrunch.com/2010/05/18/zendesk-pricing/). Spoiler alert: there will be backlash. It also strikes me as a dangerous strategic move. The reason I originally selected Chargify over competitors like Spreedly and CheddarGetter is because they had the lowest entry cost. I can experiment and find product market fit. By that point, I don't care so much about the monthly cost (and I'm locked in to a product that I like, which helped me reach my goals). The new pricing model is extreme enough to make me revisit the decision. I'm sure I'm not alone. I find their product and support to be great, and I'd like to see them keep a similar model. Maybe they should lower the thresholds (free up to 10 paying customers, for example). I'm sure there are other models that will work for them and their customers.