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> In practice, whatever party has the burden of proof usually doesn't bother. In practice, I've never had to prove anything within 2 years of purchase. Might b
by def_true_false 8y ago
> In practice, whatever party has the burden of proof usually doesn't bother.
In practice, I've never had to prove anything within 2 years of purchase. Might be a difference between Germany and other EU countries, but somehow I doubt that.
- jplayer01 8y agoThis is probably how it is across the EU. Why antagonize your customers unnecessarily by forcing them to jump through hoops when your product fails in less than 2 years? That just leads to bad PR and reduced customer satisfaction and thus lower trust and sales. They benefit in the perceived sense of reliability of a 2 year warranty. Why buy a product if it's going to fail in 6 months and you can't get it replaced, when the competitor is more likely to treat you fairly.