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Agreed on pricing upwards for existing customers. Why would you ever punish your earliest customers for taking a risk on you? > You can decrease your prices fo
by rgrieselhuber 16y ago
Agreed on pricing upwards for existing customers. Why would you ever punish your earliest customers for taking a risk on you?
> You can decrease your prices for anybody at any point in time.
I've heard this can actually be quite tricky as it makes your existing customers feel like they've been suckered.
- jacquesm 16y ago> I've heard this can actually be quite tricky as it makes your existing customers feel like they've been suckered. Not if you do it all across the board, and preferably gradually.