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I've been slowly integrating Chargify into my app for the last several weeks and was blown away to read about this just now. One of the big selling points for m
by matt1 16y ago
I've been slowly integrating Chargify into my app for the last several weeks and was blown away to read about this just now. One of the big selling points for me was the fact that it was free for up to 50 customers. I thought this was brilliant on their part because neither Recurly or Spreedly offer this. It got you locked into using their service, which is huge.
That being said, I bet that 95% of their users are under the 50 users/month threshold and it must cost a bit to support them all. They must have calculated that it just wasn't worth it.
I wish they would offer a cheaper plan for up to, say, 100 users. I think that would a great middle ground for new apps.
I wrote a blog post a few weeks ago comparing the costs of Recurly, Spreedly, and Chargify and concluded Chargify was way in front [1]. I think they're way behind now.
[1] http://www.mattmazur.com/2010/08/comparing-recurly-spreedly-and-chargify/ http://www.mattmazur.com/2010/08/comparing-recurly-spreedly-...
- MicahWedemeyer 16y agoThis seems like a big shoot-self-in-foot moment. To get to 50+ users you have to start at zero. Cut out all your <50 customers and you'll never have any >50 customers. Seems blatantly obvious to me. I guess I must be missing something.
- alextgordon 16y agoI don't know why they don't just charge a set monthly amount for each user (up to a threshold). Say $1. So if you have 20 users you pay $20/month. That would allow them to keep their existing customers, cover their costs and provide a path for people to work up to $99/month. Also, they shouldn't have doubled their fees for existing paying customers.
- 3pt14159 16y agoI empathize with you're sentiments, but I ran a split test for a SaaS based business and it turns out "packages" convert better, at least for their target market (law firms). It would be nice if everything was just a continuous curve, but people are more sold on "plans".
- alextgordon 16y agoHmm. I can understand that. But I don't think it applies here, since the distinct plans would still be there for customers with more than 500 users. The per user $x pricing would only change things for customers with less than 100/x users, which let's face it, they're not going to be making any money off now.
- bobx11 16y agoI agree completely - paying $1,200 a year to get started is a bit steep when it comes without notice and after i've been building the integration too.