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that's great stuff. quick suggestion: if you're collecting the first names of your users, you should make sure to include their name when addressing that email.
by thewordpainter 16y ago
that's great stuff. quick suggestion: if you're collecting the first names of your users, you should make sure to include their name when addressing that email. it does wonders to make it seem more personalized.
smaller suggestion: considering the tone in the email, i think the ask could be a bit more informal than "please respond..." <-- sounds very robot-like. i would say "if so, let us know the best number to reach you :) "
hope that helps. thanks for sharing!
-adam
- jimmoran 16y agoWe don't grab the first names on signup, but sometimes it's readily apparent from the address. In those cases we try to personalize. Agree about the 'please respond' totally robotic. Will fix.