That's not entirely true. If you're actually emergent and require a same day apptmnt then they've got held appointments for you. However this has led to an ex

That's not entirely true. If you're actually emergent and require a same day apptmnt then they've got held appointments for you. However this has led to an extremely strange system where often GP receptionists are essentially gatekeeping services (as a pre requisite to accessing the GPs who gatekeep the other services...)