reminds me of the waiting room at the auto repair shop I work at. As an engine mechanic, its vital to make sure customers have access to up-to-the-minute stats

reminds me of the waiting room at the auto repair shop I work at. As an engine mechanic, its vital to make sure customers have access to up-to-the-minute stats on their minivan (or so im told by my boss.) Eventually someone knocked a stepladder into the screen and broke it, so we switched to whiteboard and engine techs had to scribble in status updates in front of customers like some sort of weird lecture. Techs would mark down "NG" for no go, OK for ok, and HOLD...these all make sense to us, but not to customers. Even worse, once an hour or two a tired tech would shuffle into the waiting room study the board for a minute, and slowly cross out the name of a person. The whiteboard worked, but that day our shop was indistinguishable from a mafia den.