I think the problem that most people have with Apple quality control is that the company has quite a lot of surplus cash and they don't appear to be using it to

I think the problem that most people have with Apple quality control is that the company has quite a lot of surplus cash and they don't appear to be using it to make their products better. If we could see that Apple recognized that a product had fundamental design problems and used their massive resources to correct it more people would be willing to give them a break. Saying that "Apple is engaged in a huge ongoing long project to make their stuff better" doesn't really comfort me much. Especially as they just recently were dubbed the first Trillion dollar company. If some smaller systems manufacture (i.e. System76) had a problem with one of their designs and said that they were working to correct it, most people would give them to benefit of the doubt and cheer them on. The other problem in my eyes is that Apple seems to be deaf to the users of it's product. I understand not listening to every single thing that the users complain about (8 cores vs 16 cores, etc.) but some things are fundamental. Things like making the MBP a desktop replacement, hence we really don't need it to be the thinnest & lightest laptop ever. We want a whole lot of things like a great keyboard and massive battery and if that makes the laptop thick and heavy then so be it.