Sure. Big picture, I agree entirely. I automatically tip 20% too as it's just the cost of the transaction and even if the waiter is bad it could well be because

Sure. Big picture, I agree entirely. I automatically tip 20% too as it's just the cost of the transaction and even if the waiter is bad it could well be because of their manager understaffing the restaurant or a number of reasons beyond their control. Do away with the tipping and pay people properly for thier labor. En lieu of that happening (and I don't see it happening soon) I'll still tip at these kiosks. I don't have much sympathy for people who complain about them but I get your point.