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Look, if you want to pay them more, pay them more. I'm all for it. I just don't want each retail transaction to be turned into a labor negotiation! Tipping at

Look, if you want to pay them more, pay them more. I'm all for it. I just don't want each retail transaction to be turned into a labor negotiation! Tipping at restaurants is bad enough: why do I have to decide how much the waiter should make? If you make me think about it, 20% gross honestly seems way too much: the back of the house contributes a much larger portion of the value of the meal, so it feels like I'm stiffing _them_! But tipping waiters is ingrained enough that I just always give that 20%. Any other transaction where apps try to add tipping, though? That's going to be $0 every single time, guilt free. If anything, I feel like I'm doing my part to keep companies from ruining another social interaction.

maym86 8y ago
Sure. Big picture, I agree entirely. I automatically tip 20% too as it's just the cost of the transaction and even if the waiter is bad it could well be because of their manager understaffing the restaurant or a number of reasons beyond their control. Do away with the tipping and pay people properly for thier labor. En lieu of that happening (and I don't see it happening soon) I'll still tip at these kiosks. I don't have much sympathy for people who complain about them but I get your point.
oasisbob 8y ago
> the back of the house contributes a much larger portion of the value of the meal, so it feels like I'm stiffing _them_! There's a weird economy to tips - in many (most?) US restaurants, the kitchen and non-wait staff (hosts, bussers, barbacks) are tipped out at the end of each night by those who receive the tips. A busy night at a healthy place where everyone is hustling can send everyone home happy.