But this is where A/B testing is fuzzy. Let's say it increases views but erodes brand sentiment to where the next thing they do starts getting people to cancel

But this is where A/B testing is fuzzy. Let's say it increases views but erodes brand sentiment to where the next thing they do starts getting people to cancel their subscription. Data is not everything in all cases. I haven't seen it so no idea if I like it or not. Seems like people don't like it but who knows? Personally, I think they need to focus on the UI and slow down on all the mediocre content. It's choice paralysis and I'm finding it hard to want to even take a chance on many of their originals as there is too much.