[I’m the author but not the OP] I agree team skills are important and I discuss them extensively elsewhere, for instance in this talk (https://youtu.be/lvs7VEs

[I’m the author but not the OP] I agree team skills are important and I discuss them extensively elsewhere, for instance in this talk (https://youtu.be/lvs7VEsQzKY https://youtu.be/lvs7VEsQzKY), but that is orthogonal to what I’m talking about in this article. Those skills are valuablein any case! Your comment about “how people function in... a company” is key, however. That’s why I talk about building a leader-leader organisation of the kind David Marquet describes in “Turn the Ship Around”. As you say, you can’t just rely on getting the right people round the table or having charismatic individuals who are “good people people”. You have to build resilience into the organisational structures so you can federate decision-making away from the bottleneck of senior management, and give people the autonomy to make good local decisions.