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When OnStar changed their terms of service back in April [1] it caused a bit of strife on the Volt forums I am a member of. Besides the increase in subscription
by Shivetya 8y ago
When OnStar changed their terms of service back in April [1] it caused a bit of strife on the Volt forums I am a member of. Besides the increase in subscription fees, the lowest priced plan was $24.99 a month! However what people were most upset about was that Onstar would be collecting data for ten years but at the same time it would no longer provide remote start/stop or vehicle conditioning through the smartphone app unless paid for.
So they are monetizing in two directions. First by selling data about your habits you may not even realize they collect then subscription services to features of the car some people expect to just work. GM isn't alone, BMW charges just to use Apple CarPlay in their cars, Audi is near $500 a year for some services offered through the dash display; like updated maps and such.
I think a lot of it came down to people keeping cars longer and manufacturers needing to maintain an income stream
[1] http://www.autonews.com/article/20180430/OEM06/180439972/gm-onstar-connectivity-revenue http://www.autonews.com/article/20180430/OEM06/180439972/gm-...
- NeedMoreTea 8y ago> people keeping cars longer and manufacturers needing to maintain an income stream Seems like the likely outcome of these games will be older cars, from before these "innovations", were being kept even longer and start to become sought after.
- scottLobster 8y agoI'm one data point on that trend line. I was already planning on continuing driving my 2000 Toyota Avalon until either the transmission/engine goes (and I'm dutifully maintaining both) or I have money for a legitimate upgrade. Reading about shenanigans like this, I'm pretty sure I won't upgrade even when I have the money. My phone + tape cassette adapter + usb charger does everything I need my infotainment to do, and the aesthetic downside of having headphone and usb cables strung along my dash is a small price to pay to avoid the headaches mentioned in this thread. I do want a plug-in hybrid some day, but I'll likely need a house first. :P