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I sort of agree that that's somewhat unreasonable to expect... but on the other hand, a full macOS reinstall is pretty easy. You can opt to preserve data and se
by natch 8y ago
I sort of agree that that's somewhat unreasonable to expect... but on the other hand, a full macOS reinstall is pretty easy. You can opt to preserve data and settings while doing it, too. Or do a clean install and restore from backup which is unbelievably easy as well if your time machine backups are in good shape.
- protomyth 8y agoTry walking a non-technical user through it over the phone. It is not fun and $DIETY help you if they have a problematic internet connection.