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Some of those replies scare me. Your tweet says "MacBook Pros". Plural. I assume that means you have successfully replicated this error on other machines. Righ
by protomyth 8y ago
Some of those replies scare me.
Your tweet says "MacBook Pros". Plural. I assume that means you have successfully replicated this error on other machines. Right? And I assume you did a full macOS reinstall to see if the problem went away before trumpeting to the entire world. Right?
Wow, just wow. I mean, when you convince some part of your customer base that a "a full macOS reinstall" is required before you claim its an issue, well I guess you have some loyal but misguided fans.
- natch 8y agoI sort of agree that that's somewhat unreasonable to expect... but on the other hand, a full macOS reinstall is pretty easy. You can opt to preserve data and settings while doing it, too. Or do a clean install and restore from backup which is unbelievably easy as well if your time machine backups are in good shape.
- protomyth 8y agoTry walking a non-technical user through it over the phone. It is not fun and $DIETY help you if they have a problematic internet connection.