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He can tweet about errors, and also speak with an Apple rep. There's no practical nor ethical reason for him to stay silent. He didn't sign an NDA when he bough
by charlesism 8y ago
He can tweet about errors, and also speak with an Apple rep. There's no practical nor ethical reason for him to stay silent. He didn't sign an NDA when he bought his computer.
- jmull 8y agoWell, he certainly has a right to complain. But there are good reasons, both ethically and practically, not to let your frustrations get the better of you and rant publicly without first making reasonable efforts to get the problem corrected in the normal way.
- perl4ever 8y agoCounterpoint: complaining publicly gets you attention from a big corporation, and as long as you don't seriously threaten the company, employees don't derive any animus from it. My default belief is that any large corporation is populated by fairly normal people on average without a deep loyalty to their employer.
- jphalimi 8y agoWhile I understand your point, I think this guy really needs a chill pill. Give Apple some slack to fix a bug. There was, there is and there will always be bugs in software. Just report it. If one does not fix the problem on time, then it's fine to get angry. But overreacting like that won't help anything.
- inferiorhuman 8y agoCounterpoint: keeping track of hardware failure rates is useful for predicting longevity and short-term reliability.
- CodeWriter23 8y agoSorry, Apple never publicly admits there’s a problem unless they are getting their asses kicked with bad PR. The history: the repeat GPU problems of the 2011 AND 2012 MBPs (which they didn’t really fix, I can attest to my once again overheating 2011 that was “fixed”), the keyboards, the third party replacement displays on iPhones, the bending iPhone 5’s. Not to mention a crapload of amateurish display bugs in iOS 10 and 11. The pwn your phone over WiFi. And the T2 BridgeOS issue has been ongoing since the iMac Pro was released.