> “Netflix customers were able to leave reviews on Netflix.com until mid-2018, when reviews were removed due to declining use.” I still think this was done on

> “Netflix customers were able to leave reviews on Netflix.com until mid-2018, when reviews were removed due to declining use.” I still think this was done on purpose to an extent. In the beginning the reviews were really easy to find when you were looking to see if you wanted to spend time watching something. As they "upgraded" their UI on the web they really buried it and made it more difficult to find. I had to use the netflix help a few times just to find it near the end. And with most people now using the app on a smart tv or roku, fire tv, ect, they never integrated the reviews into those apps. So to me its saying declining use is of course it was, the only way to get to it was having a laptop handy to check. At that point you can read reviews from any other site.