The biggest problem with the Netflix content discovery algorithm is that it's in total conflict with Netflix's brand management, and brand management will alway

The biggest problem with the Netflix content discovery algorithm is that it's in total conflict with Netflix's brand management, and brand management will always win. By far their most prominent platform for brand impressions is what the user sees when they first log in and view their home page. So what displays on that screen is of vital importance to their brand management team, and what kind of content they associate with that brand is everything. Which is the reason why when I log into Netflix as a middle-aged software developer who watches war documentaries, true crime series, and old episodes of Frasier, I see a wall of hot focus-grouped twenty-somethings pulling their hair out and trying to fuck each other. Because Netflix is young and cool and I just need to get with it, and if I can't get with it then that's my problem. Because Netflix is fierce. Netflix is the pulse of a new generation.