6 ms·

Posting on their public forum on a Sunday night is not how to resolve this. I've emailed a buddy at Trend Micro who can get this looked at.

• davidu 16y ago
  Got a response. They are looking into it now.
  • huwshimi 16y ago
    At appears this may have been resolved (at least for me). Thanks for getting in touch with them.
• andrewljohnson 16y ago
  Why not? It sounds like a very good step to me - you might want to shake the tree in other ways, but that forum is there for support.
  • pyre 16y ago
    I think the point is that emailing someone directly is a better way to get some action happening... especially on a Sunday night... especially if you are looking to have things fixed sooner than later.
  • davidu 16y ago
    s/very good// and you are right.