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Absolutely. There's no way that Barnes & Noble (or any retailer) can compete with Amazon on selection or price. Where they can compete is on discovery. Amazon
by gringoDan 8y ago
Absolutely. There's no way that Barnes & Noble (or any retailer) can compete with Amazon on selection or price. Where they can compete is on discovery.
Amazon is really great on converting high-intent customers, but terrible at discovery. (This is why it is beginning to open physical bookstores.) When was the last time you went to Amazon to "browse" for books? The physical retailers that can compete in this space will have a niche and a carefully curated selection of books to capture the type of people who want to relax and find a good book to read, rather than the people who already know what they want.
- DarkTree 8y agoI actually find Amazon to be pretty amazing at discovery, but it's dependent on the "Customers who bought this item also bought" section under a book I know I like or am interested in. I don't go to Amazon books just to start browsing aimlessly, but if I am yearning for a book in the same vein as another book I liked, I'll just search that book and look through the books suggested below. It does keep my discovery narrow, but that consequently keeps my reading wish list small and wieldy.