FUD. Provide some proof when you make a claim like that. If you've ever worked outside of dev you know how a paper trail or physical recording is critical for e

FUD. Provide some proof when you make a claim like that. If you've ever worked outside of dev you know how a paper trail or physical recording is critical for everything that happens in a businesses. You think a bank would let a customer and rep make account changes over the phone and not have a recording of that? What happens when there is a disagreement about what was said?