What is shocking that Mayo legal department was contacted and there was no reaction, nobody cared to prevent this blowout. Mayo vice president was contacted by

What is shocking that Mayo legal department was contacted and there was no reaction, nobody cared to prevent this blowout. Mayo vice president was contacted by the board member, and nothing was done. Social worker who should've defended patient rights actually acted against patient's will. Mayo Patient Experience office was contacted and nothing was done. Basically every person and institution whose jobs are to protect patient rights, failed. I wonder if all departments so unaccountable and dysfunctional in Mayo? If its a case of one bad doctor, why so many of the hospital departments failed to do their job?