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What's unsaid here is that the vast majority of the support interactions are with customers having a positive experience. Also, we've been able to turn negativ
by Finbarr 8y ago
What's unsaid here is that the vast majority of the support interactions are with customers having a positive experience.
Also, we've been able to turn negative experiences like bugs into positive experiences surprisingly often, e.g., by fixing them really quickly.
- jakejarvis 8y agoAbsolutely, I can respect that! Didn't mean to take it out of that context.
- Finbarr 8y agoNo worries! Thanks for sharing your perspective.