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Car2GO has a similar setup. You self rate the condition of the car before you accept it (ie, when you unlock it and get in) and after you're done. If you thin

• jethro_tell 8y ago
  I Shouldn't be the users responsibility. It should be part of the check out process for the driver, drop off XXXX, did the ride involve damage to the car? Please add pictures. tag them with the gps and time. If the rider doesn't complain that he got into a car with vomit, and the driver takes the picture at the location of the drop off before closing out the ride fully, then it's much harder to fake.
  • dTal 8y ago
    It's trivial to fake. You can tag any picture with any time and GPS coordinates you want.
    • jethro_tell 8y ago
      YOU can, a driver who is taking the picture through the app is going to have difficulty modifying it, or even uploading a picture. Was there damage? -> load the camera -> upload the file. Don't ask for pictures to be uploaded, just ask if there was damage before the next ride can be accepted, and if there was ask for pictures right there, right then. Flag anything within 10 minutes of the end of the ride as suspicious and that will cut out 99 percent of this.
• sigfubar 8y ago
  This works really well for Zipcar too: I personally go over the vehicle with a fine toothed comb before driving away from the garage, note any issues, notify customer service, and go on my way. This way the finger will never be pointed at me.