4 ms·

If I could get 1% of end users to use google for their stupid questions, it would be a miracle.

• pasabagi 8y ago
  I don't blame them. People don't generally have the vocabulary to specify their problem, so googling isn't normally that helpful. If by luck, you find the right words, then you're (assuming windows) dropped into the online trash-heap of viruses and horror that are blogs and forums for windows computer problems. Then, if by more luck, it's not massively out of date or a trojan, you have to click through a million GUI menus, or perhaps edit a registry key - which is frankly daunting even if you like hexidecimal. Then nothing happens, because you have to reboot. I personally like that computers as they exist developed organically, and primarily reflect the culture and ideas of their programmers. Equally, I can see it's no fun at all if you're the kind of 'end-user' who really just wants microsoft word and the occasional video. My grandad can use IOS because it was designed explicitly for end-users - which shows that it's primarily a design problem, not a people problem.