3 ms·
As someone who has an X1, very little of it considered an FRU. my trackpoint died and in the past that meant simply replacing the keyboard, and I've done that
by compsciphd 8y ago
As someone who has an X1, very little of it considered an FRU. my trackpoint died and in the past that meant simply replacing the keyboard, and I've done that many times. They had to have me ship it back for that.
- utobi 8y agoI always update to onsite warranty because of this. It is well worth the money. Had to get my personal X1 fixed while on a business trip in a company meeting room and another personal X1 in a hotel room while on vacation.
- compsciphd 8y agohow do non FRUs work for onsite service? Do they just replace the whole laptop?