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Indeed Netflix was successful, while a lot of other companies are not/weren't (Blockbuster, etc.). But because a company doesn't quite understand how/if it is g
by Xixi 8y ago
Indeed Netflix was successful, while a lot of other companies are not/weren't (Blockbuster, etc.). But because a company doesn't quite understand how/if it is going to be impacted by a digital transformation doesn't mean it shouldn't try or care. Quite the opposite, if you ask me.
Not long ago AI was such a taboo word that people were avoiding it at all cost, because pronouncing it was a sure way to drive any kind of funding away (funny how quickly these things change). So anything yielding tangible results (machine learning, natural language processing, image recognition, etc.) was "not AI". AI were those crazies trying to put the human brain on a chip. My point: because Netflix underwent a successful digital transformation doesn't mean it's not a digital transformation, it just means that it's possible to describe it in a much more specific way.
Same in the heavy industry: Boeing/Airbus underwent crazy digital transformations, but they are not called that way because it's possible to be much more specific: simulations when it comes to design, 3D printing on the production side, etc.
- scott_s 8y agoMy point was that Netflix always understood what their real business is. Not all companies do. As an aside, I do think the "digital" part is not the most significant part of Netflix's transformation. In pursuit of "we deliver entertainment on demand," Netflix started creating entertainment. That is a bigger cultural shift for a company than creating a streaming service. (Although their streaming service is an impressive and significant achievement.) But if they hadn't started creating entertainment, I don't think Netflix would be as relevant as they are now, nor would I think they would have a future.