"What did they expect?" To have privacy in their hotel rooms; to not have their lock picks stolen by hotel staff; to have some way of distinguishing these "sec

"What did they expect?" To have privacy in their hotel rooms; to not have their lock picks stolen by hotel staff; to have some way of distinguishing these "security" guards from random strangers trying to take advantage of the situation; to tell the staff "not now" and have them listen; etc. None of that is unreasonable. I would have canceled the remainder of my reservation if a hotel treated me like that, and I would not bother going to conferences held at those properties.