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Microsoft doesn’t know that you have a virus on your PC (and won’t call you about it) but Facebook can identify your friends in a photo you posted better than y
by jib 8y ago
Microsoft doesn’t know that you have a virus on your PC (and won’t call you about it) but Facebook can identify your friends in a photo you posted better than you can.
That is not obvious to most people, because the concept of customer service we understand, while we really don’t understand learning algorithms.
- acqq 8y ago> Microsoft doesn’t know that you have a virus on your PC But technically Microsoft definitely can know that, if that were its goal. There's nothing technologically lacking to have that knowledge. Most probably it simply doesn't use that information, specifically doesn’t call random users.