Right, I meant that the issue was not responding safely to a malfunction. If it was undocumented, the operator should have paused the operation and attempted to

Right, I meant that the issue was not responding safely to a malfunction. If it was undocumented, the operator should have paused the operation and attempted to contact the manufacturer. I don't blame them for their response necessarily (in the same way I don't think the programmers were actually guilty of a crime), but I think that should have been the main takeaway from this.