> Due to the frequency at which other malfunctions occurred, and that “treatment pause” typically indicated a low-priority issue, the technician resumed treatm

> Due to the frequency at which other malfunctions occurred, and that “treatment pause” typically indicated a low-priority issue, the technician resumed treatment. I found this the most telling sentence...here the UX was so terrible the operator routinely chose to break the rules... but on some occasions it killed people