Yes, agreed, seen that multiple times. I have one case where the company refiled the same claim dozens of times, I kept providing the exact same invoice each ti

Yes, agreed, seen that multiple times. I have one case where the company refiled the same claim dozens of times, I kept providing the exact same invoice each time, but only got accepted maybe half the time or so. In general, the "cleaner" the invoice is, the higher the odds of being accepted. Although they recently tightened requirements, see https://www.webretailer.com/lean-commerce/amazon-invoice-verification/ https://www.webretailer.com/lean-commerce/amazon-invoice-ver... (in particular, notice the insistence that suppliers have a website). I find it interesting that whenever the topic comes up on HN, everyone complains about Amazon being too easy to sell counterfeits on, while whenever I talk to sellers that sell legitimate product, they're getting hit with these issues and think the exact opposite.