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But I'd still prefer no response than an official response which is bullshit. And the lip service they pay to feedback is nauseating. You're not really listenin
by annadane 8y ago
But I'd still prefer no response than an official response which is bullshit. And the lip service they pay to feedback is nauseating. You're not really listening to feedback. So many people despise Youtube layout changes and they insist they're listening to us... which... they're not. At all. That's just one example.
- derefr 8y ago> So many people despise Youtube layout changes IIRC about 20% of users profess their undying hatred for every layout change on every software product ever; and yet this fact does not impact churn at all. Thus, no matter how good the support is in general for a product, people complaining about layout changes will always be ignored. There are only disadvantages to listening to them (such as, if you keep the old layout around, requiring redundant front-end updates for new back-end features) and no advantages.
- annadane 8y agoOK, I suppose that's fair.