They've got to the point where everyone loves to hate them, but not enough to stop using them. If I compare with the bus I take to the airport: RYR have a high

They've got to the point where everyone loves to hate them, but not enough to stop using them. If I compare with the bus I take to the airport: RYR have a higher chance of showing up on time. A higher chance of a functional toilet, and I'm guaranteed a seat. The bus is give-or-take 30 minutes, frequently stuck in rush hour traffic, and booking a seat doesn't guarantee I'll get on the bus, it just guarantees I'll have priority over anyone at the same busstop who didn't book. The kicker? My last three flights (each) cost me less than that bus. This is RYR in a nutshell. They'll lower their price if you'll lower your expectations. And in doing so, they've essentially brought air travel to the working class. Comparing them to a 'real' airline is like asking why hostels still exist when proper hotels offer a much better experience.