>I can't imagine there are many specialists out there who know how to support lotus notes There are dozens of us. DOZENS! Seriously though, it's Domino suppor

>I can't imagine there are many specialists out there who know how to support lotus notes There are dozens of us. DOZENS! Seriously though, it's Domino support ultimately and there are plenty of Domino/Notes specialists working in the enterprise support market today. You don't see them if you're a software house any more than you would expect to see SAP consultants. But there's heaps. Plus, Domino was from the ground up a multi-master DB replication system which merely happened to have a flagship capability for email - Baltimore PD are probably using Domino/Notes exactly how it's intended to be used rather than being a poorly-thought-out cobbling together of technologies. It's a bit like supporting Access DBs - There's a limited scope to how 'deep' a specialization you need to support it effectively, once it's up and running.