3 ms·
Baltimore Police use a case management system based on Lotus Notes, which isn't particularly well-supported or maintained anymore. They just agreed to a 2-year,
by bunderbunder 8y ago
Baltimore Police use a case management system based on Lotus Notes, which isn't particularly well-supported or maintained anymore. They just agreed to a 2-year, $176,800 deal to get support from a consulting firm.
This is a price that we are being asked to be upset about. No, don't take the time to estimate what it would ultimately cost to replace it. Just see $LARGE_NUMBER and be upset.
- rhizome 8y agowhich isn't particularly well-supported or maintained anymore What does this mean? Notes appears to have fairly regular updates every 3-6 months.
- vajrabum 8y agoI think reading between the lines of the article that they aren't paying IBM for software support.
- rhizome 8y agoThey don't need to, they're paying a third-party for support. I wouldn't be surprised if the contractor has an IBM support account.
- megaman22 8y agoIBM really, really does not want anything to do with further developing or supporting Lotus software products. I believe that they gave that whole business over to HCL not long ago.
- bunderbunder 8y agoRumor has it they've largely stopped using it internally, too.
- rhizome 8y agoOK, HCL, but by that token Thinkpads and Deskstars are still being made.
- eli 8y agoOnly for the most current major version. They're almost certainly not running that.
- bunderbunder 8y agoI got the impression that the police department's system might be suffering from some bit rot. That could easily be an interpolation on my part, though. I tend to just assume that all critical infrastructure built on Notes is poorly-maintained in the same way that I tend to just assume that all critical infrastructure built on Microsoft Access or Excel is poorly maintained. (I'm sure there's some well-tended stuff out there, it's just being kept hidden from me for some reason.)