In the book [0], he adds the observation that sometimes something does happen. My inference of the point of the incomplete story told above is to reassure peopl

In the book [0], he adds the observation that sometimes something does happen. My inference of the point of the incomplete story told above is to reassure people when their efforts don't seem to take hold. Some can begin to blame themselves. Recognizing that change is rare and hard helps to depersonalize a failure to make change happen. [0] 'The Secrets of Consulting: A Guide to Giving and Getting Advice Successfully', Weinberg