I consider this to be his conclusion: "Again and again, I screwed up. Again and again, though, the airport personnel responded to my honest mistakes with a ma

I consider this to be his conclusion: "Again and again, I screwed up. Again and again, though, the airport personnel responded to my honest mistakes with a maximum of cold bureaucracy rather than commonsense discussion: the booting from the flight, the bomb squad, the handcuffs."