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I’m not a fan of it, but it is a necessary evil sometimes. I had a client dispute my work after he asked me to spend hours on tangential crap, then claim I wast

I’m not a fan of it, but it is a necessary evil sometimes. I had a client dispute my work after he asked me to spend hours on tangential crap, then claim I wasted his time (he asked me to do the work and bill the time, approved of it at the time too, but later reversed his decision) Upwork’s mediation process was hokey at best but in the end they reviewed the time logs and gave me all but a couple 10 minute chunks of time worth of payment. I have just gotten used to being monitored while the clock is on, and don’t do sensitive things while it’s happening... I can always turn off the clock quick if needed. I do feel like if I was buying services I would want some way to guarantee someone isn’t billing me time for doing nothing, this encourages some sort of transparency and attempts to curb timecard “fraud”

kumarvvr 8y ago
> approved of it at the time too, but later reversed his decision This is a very serious problem with upwork. I once had a client accept a finished project, give me an amazing review and then, close the project and complete the payment. A month later, he reversed the rating and review and started an issue with the Upwork system. The problem was that the third-party software service I used (as per the clients instructions) to perform a set of tasks, changed their policy and stopped allowing remote clients to their service. I explained to the client during the development phase itself that this could happen. He explicitly told me that it was ok, and to go ahead. Inspite of showing Upwork all the communications, my warnings, etc, they still sided with the client, blocked my account and transferred some balance amount in my account to the client. The last time I used Upwork.