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I run into this all the time with Windows users switching to a Mac. I do a lot of training for new users when it comes to using Macs and the Windows users are a

I run into this all the time with Windows users switching to a Mac. I do a lot of training for new users when it comes to using Macs and the Windows users are always the worst when compared to people learning for the first time because Windows users always want to do it "the Windows way" and so they get frustrated when all their right clicking doesn't pan out. They bought a Mac because they were frustrated by Windows but then they expect their Mac to just be "Windows without the problems". They rarely are open to using the product differently than before and don't even consider that part of what's "better" is that you use it differently and think about it differently. Case in point - I recently had a user who did all kinds of audio editing for foley sound effects and had organized them all into folders himself. When he switched to the Mac, we were using software that has a very iTunes-focused mentality and it imported all the sounds into a library. He could not get over the fact that everything was flat and that he couldn't view his folder structure and was so frustrated because he couldn't find anything. It took me days to get the point across to him that a library system was much more powerful than a strict hierarchy because he could tag sounds with multiple keywords instead of just relying on his memory to remember which folder he had put a particular clip in. It's now been about 6 months and he has converted so many people to the Mac just by showing them how he can search tags for "flute", "wood", and "horror" and get a listing instead of having to remember that it was in his "horror" folder and then inside the "flute" folder with some weirdly numbered filename. It's so nice when the computer just gets out of the way and lets you worry about the work and not about futzing with everything in the background.

AnIdiotOnTheNet 8y ago
> He could not get over the fact that everything was flat and that he couldn't view his folder structure and was so frustrated because he couldn't find anything. It took me days to get the point across to him that a library system was much more powerful than a strict hierarchy because he could tag sounds with multiple keywords instead of just relying on his memory to remember which folder he had put a particular clip in. Right, so he had his workflow organized in a particular way that worked for him, but rather than allow him to work like that his computer forced him into a workflow management paradigm and then you told him it was better that way and he should just accept it. > It's so nice when the computer just gets out of the way and lets you worry about the work and not about futzing with everything in the background. I agree, I wish they'd actually do that in 2018.
- vinceguidry 8y ago
  > Right, so he had his workflow organized in a particular way that worked for him, but rather than allow him to work like that his computer forced him into a workflow management paradigm and then you told him it was better that way and he should just accept it. You can't opt out of strong opinionation when it comes to operating systems or applications in general, sadly.
  - dkonofalski 8y ago
    Nor should you. An OS where every person gets to customize every aspect to their own liking is mostly a recipe for disaster from a support experience standpoint unless you really know what you're doing. Take Linux for example. You can customize a ton to get your workflow exactly right if you really know exactly what you're doing. If you don't, though (and I'd argue that most people don't), it's a nightmare. One wrong step can take down the entire workflow completely.
    - deleted 8y ago
      [deleted]
    - michaelmrose 8y ago
      "it's a nightmare. One wrong step can take down the entire workflow completely." How and in what universe? I'm not merely being flip I literally don't understand how having options leads to such disasters. In most linux distros for example you have a central settings menu much like the windows control center plus many apps have a settings menu for app specific settings. If you check a box and things no longer work the way you expect it doesn't require magic to open the menu and uncheck the box or reset the app to default settings. Its rather difficult to do any real harm. Even mucking up a system so bad it can't boot is cause for booting up from a disk to fix the problem or reinstalling in an hour if that seems too challenging. I'm not clear on how to parse "take down an entire workflow completely" into anything meaningful. Its like someone argued for a house with a single set of furniture glued down to the floor and discussed how houses where you could put any sort of furniture down anywhere could take down your breakfast routine completely as if billions of people weren't out there organizing their own kitchens and churning out meals all over the world.
root_axis 8y ago
Interesting story but not seeing why it has anything to do with Windows in particular, you could have flipped the OSs and told the same story, it's not like you can't run software that sorts files by tags on Windows.

AnIdiotOnTheNet 8y ago

> He could not get over the fact that everything was flat and that he couldn't view his folder structure and was so frustrated because he couldn't find anything. It took me days to get the point across to him that a library system was much more powerful than a strict hierarchy because he could tag sounds with multiple keywords instead of just relying on his memory to remember which folder he had put a particular clip in. Right, so he had his workflow organized in a particular way that worked for him, but rather than allow him to work like that his computer forced him into a workflow management paradigm and then you told him it was better that way and he should just accept it. > It's so nice when the computer just gets out of the way and lets you worry about the work and not about futzing with everything in the background. I agree, I wish they'd actually do that in 2018.

vinceguidry 8y ago
> Right, so he had his workflow organized in a particular way that worked for him, but rather than allow him to work like that his computer forced him into a workflow management paradigm and then you told him it was better that way and he should just accept it. You can't opt out of strong opinionation when it comes to operating systems or applications in general, sadly.
- dkonofalski 8y ago
  Nor should you. An OS where every person gets to customize every aspect to their own liking is mostly a recipe for disaster from a support experience standpoint unless you really know what you're doing. Take Linux for example. You can customize a ton to get your workflow exactly right if you really know exactly what you're doing. If you don't, though (and I'd argue that most people don't), it's a nightmare. One wrong step can take down the entire workflow completely.
  - deleted 8y ago
    [deleted]
  - michaelmrose 8y ago
    "it's a nightmare. One wrong step can take down the entire workflow completely." How and in what universe? I'm not merely being flip I literally don't understand how having options leads to such disasters. In most linux distros for example you have a central settings menu much like the windows control center plus many apps have a settings menu for app specific settings. If you check a box and things no longer work the way you expect it doesn't require magic to open the menu and uncheck the box or reset the app to default settings. Its rather difficult to do any real harm. Even mucking up a system so bad it can't boot is cause for booting up from a disk to fix the problem or reinstalling in an hour if that seems too challenging. I'm not clear on how to parse "take down an entire workflow completely" into anything meaningful. Its like someone argued for a house with a single set of furniture glued down to the floor and discussed how houses where you could put any sort of furniture down anywhere could take down your breakfast routine completely as if billions of people weren't out there organizing their own kitchens and churning out meals all over the world.

root_axis 8y ago

Interesting story but not seeing why it has anything to do with Windows in particular, you could have flipped the OSs and told the same story, it's not like you can't run software that sorts files by tags on Windows.