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A happy ending would have been calling their support number and getting it fixed through a normal process. Needing to get to the front page of HN first is just
by slededit 8y ago
A happy ending would have been calling their support number and getting it fixed through a normal process. Needing to get to the front page of HN first is just ridiculous.
- iamrobschiavone 8y agoUnfortunately, it's becoming the norm.
- cptskippy 8y agoSadly it's always been the norm with Google. What's unfortunate is that it's becoming the norm with other companies as well.
- mk89 8y agoAn Internet company, one of the top 3 in the world, that needs to feel threatened that customers are going to rant on Twitter or other internet websites. Just, wow.
- nikanj 8y agoRanting doesn’t help, unless you get extraordinarily lucky and your rant makes it to the front page.
- wnsire 8y agoI'm fascinated as well by that. I don't know why , it reminds me of that one time where an engineer applied for a job at Google and had to go through about a dozen interviews. Ultimately he was rejected by them.