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FYI, we recently published a study of how people use their Alexa, based on interviews with 7 families and an analysis of log data from 75 participants. Here's a
by jasonhong 8y ago
FYI, we recently published a study of how people use their Alexa, based on interviews with 7 families and an analysis of log data from 75 participants. Here's a link to the paper (PDF):
http://www.cmuchimps.org/uploads/publication/paper/192/hey_alexa_what_s_up_studies_of_in_home_conversational_agent_usage.pdf http://www.cmuchimps.org/uploads/publication/paper/192/hey_a...
One thing that really surprised me when we did this work is that people actually own more than one Alexa device. One family we interviewed had 7 devices, though they used it primarily for controlling lights and asking the time.
The number one command from the logs was "Alexa stop". The number two was "Alexa". Number three was "stop".
Like the original posted article, we also saw very little use of shopping.
The funniest story we heard (which didn't make it into the paper) was how one family used Alexa as a timer for their children, for timeouts. A parent might say "Alexa, set timer for 5 minutes". One time, once the parent left,
the kid said "Alexa, set time for 1 minute."
- PascLeRasc 8y agoInteresting! Will you be continuing the research and comparing Alexa use to Siri/Google Home+Assistant? And do you personally think CUIs are good or bad for children to grow up talking with? (I'm at CMU and I'm a GHome user if you need subjects!)