At my last job, we were expected to monitor the Slack channel, and jump in to help - when we were off shift, at the store, day off, vacation - oncall was the fi

At my last job, we were expected to monitor the Slack channel, and jump in to help - when we were off shift, at the store, day off, vacation - oncall was the first person paged, then whoever was awake. And this is to answer customer phone calls and emails needing cloud technical support, and the occasional 3am VPN tunnel rearchitecture. On the other side, when the line laying union threatened to strike, they told us we'd be working 12 hour days and help out laying line during the strike.