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Unfortunately our promo code system requires a payment and we tried to make it very clear on the AppSumo page what the requirements are. We couldn't change our
by johns 16y ago
Unfortunately our promo code system requires a payment and we tried to make it very clear on the AppSumo page what the requirements are. We couldn't change our system in time for this promo so we had to run with it as is. If you run into this issue, please email help@twilio.com and we will take care of you.
- Mc_Big_G 16y agoI knew a payment was required and I'm okay with that. My suggestion is that the payment isn't processed if the code is invalid. This gives the user the chance to correct the code if they made a mistake.
- johns 16y agoYou're absolutely right. I will make sure this gets reported to the correct people.
- ajju 16y agoI just got a 'Promo code has expired' error and it charged me 20 anyway.
- noahkagan 16y agoCheck out your dashboard. Updated instructions on redemption...
- johns 16y agoEmail help@twilio.com Attn: JohnS/AppSumo and we'll take care of you right away. See: http://news.ycombinator.com/item?id=1769131 http://news.ycombinator.com/item?id=1769131
- ajju 16y agoThanks, just resent my mail with that subject.