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With OSS, it is at least possible for a new vendor to step in with competing support and maintenance if the old vendor is failing. It may also be possible for
by rectang 8y ago
With OSS, it is at least possible for a new vendor to step in with competing support and maintenance if the old vendor is failing. It may also be possible for customers to participate in supporting and maintaining the software to varying degrees, for example by hiring the core maintainers; whether that is realistic depends on the size and complexity of the software, the tech culture of the customer, etc.