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Can you cite a case where this has actually transpired? Obviously in the extreme example where the site is never available I can see it having an effect. But sp
by OmarIsmail 16y ago
Can you cite a case where this has actually transpired? Obviously in the extreme example where the site is never available I can see it having an effect. But spotty downtime I've seen actually have the opposite effect - users become more loyal. On one forum I frequent the "500 errors" are sometimes looked forward to since they usually signify a big news event is happening. Reddit and twitter are other sites that don't seem to have been negatively affected by spotty downtimes. I do think that regularly (excruciatingly) slow performance can have an impact though - one of the reasons I left digg with V3.
- ojbyrne 16y agoI don't think companies are going to publicize cases of losing customers due to downtime. But just to turn it around a bit, think of someone coming to a site for the first page. What's the user experience for them if the site is down?
- nick007 16y agoi recently quit quickbooks online because the site went down for over 24 hours within the first week of my signing up